1. Introduction

Welcome to NexusFlow. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our Asset Management System, including our dashboard, mobile applications, and inspection services.

2. Information We Collect

We collect information to provide better services to all our users. This includes:

• Personal Account Information: When you register or are assigned an account (as a Company Admin, Employee, or Inspector), we collect personal identifiable information such as your name, email address, phone number, and job title.
• Asset & Operational Data: We collect data related to the assets you manage, including Manufacturer details, Asset IDs, specifications, and maintenance history.
• Inspection Data: Information generated during Pre-use, Maintenance, and Location inspections, including timestamps, checklists, photos of assets, and geolocation data where applicable.
• Company Information: For corporate accounts, we collect business details, location templates, and employee hierarchies.

3. How We Use Your Information

We use the collected data for the following purposes:

• Service Provision: To facilitate asset tracking, schedule inspections, and generate compliance reports (e.g., Pre-use and Maintenance reports).
• User Management: To manage roles (Users, Employees) and permissions within your organization.
• Notifications: To send alerts regarding upcoming inspections, maintenance schedules, or invitation requests.
• Analytics: To provide dashboard analytics on asset performance, inspection completion rates, and user activity.

4. Information Sharing and Disclosure

We do not sell your personal data. However, we may share information in the following circumstances: Internal Sharing: Data is accessible to authorized personnel within your assigned Company (e.g., Managers reviewing Employee inspections). Service Providers: We may employ third-party companies to facilitate our service, who have access to your data only to perform these tasks on our behalf.

5. Data Security

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. Employees wishing to update their information should contact their Company Administrator.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at support@nexusflow.com.